Privacy | Mainspring Energy
  • Privacy Policy

    Effective date: 5/1/20

    This Privacy Statement (this “Statement”) describes the type of information that Mainspring Energy, Inc., Inc. (“Mainspring Energy, Inc.” or “we”) collects through your use of our website ( (collectively, the “Website”). This Statement does not apply to information collected about you through any other means, including information collected by third parties or through non-electronic or offline means.

    This Statement covers:

    1. What personal information is collected by Mainspring Energy, Inc. through our Website.
    2. How Mainspring Energy, Inc. uses this information.
    3. With whom Mainspring Energy, Inc. may share personal information.
    4. What choices are available to you with respect to collection, use and sharing of this information.
    5. What types of security procedures are in place to protect the loss or misuse of this information under our control.

    By accessing or using the Website, you consent to our use of your personal information as described in this Statement. This Statement may change from time to time. Your continued use of the Website after we make changes is deemed to be acceptance of those changes, so please check the Statement periodically for updates.

    This Statement is part of, and is governed by, the Mainspring Energy, Inc. Terms of Use.

  • A. Information we collect

    We collect Personal Information from you in two ways. First, you provide us with certain Personal Information when you use our Website. Second, we collect certain Personal Information automatically as you interact with our Website. “Personal Information” means any information collected and stored under your name.

    1. Information You Provide to Us

    We may collect Personal Information from you when you contact us through the Website. If you do not want us to collect this information, please do not provide it. Personal Information that you provide to us may include your name, email address, address, and phone number.

    2. Information We Automatically Collect from You When You Use the Website

    Information collected through our cookies and web beacons. We (or service providers on our behalf) may use technologies, including “cookies” and “web beacons,” to automatically collect information from you when you use the Website. Cookies are small amounts of data that are stored within your Internet browser, which saves and recognizes your browsing habits. Mainspring Energy, Inc. uses both session cookies (which track a user’s progression during one site visit) and persistent cookies (which track a user over time). Web beacons are web page elements that can recognize certain types of information on your computer or mobile device, such as the time and date you viewed a page, which emails are opened, which links are clicked, and similar information.

    Information that may be collected by cookies and web beacons when you use the Website may include, without limitation:

    1. web pages you visit;
    2. date and time of your visit to or use of the Website;
    3. usage and activity data related to the Website;
    4. websites you visit before or after visiting the Website;
    5. browser type;
    6. Internet Protocol (IP) address used to connect your computer or mobile device to the Internet; and
    7. your computer or mobile device and connection information, such as your browser type and version, operating system, and platform.

    You can delete cookie files from your hard drive, or avoid them altogether, by configuring your browser to reject them or to notify you when a cookie is being placed on your hard drive. Not all features of the Website will function as intended if you reject cookies. You can read more about this automatic data collection in Section D(2) below.

    The information we collect automatically is statistical information and may include Personal Information, or we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. If you do not want us to collect this information, please do not use the Website.

  • B. “Do Not Track” Requests

    Your Internet browser and mobile device may allow you to adjust your browser settings so that “do not track” requests are sent to the websites you visit. Mainspring Energy, Inc. does not currently respond to do not track signals.

  • C. How We Use the Information We Collect

    We may use information collected from or about you for any of the following purposes:

    1. developing, providing and improving the Mainspring Energy, Inc. products and Website;
    2. assisting with fulfillment of product orders;
    3. managing and verifying your account and the identity of users of the Website;
    4. sending you information and promotional materials about our products and Website as well as our company in general;
    5. responding to support requests;
    6. complying with regulatory requirements for the maintenance of records;
    7. conducting internal reviews of our Website to help us better understand visitors’ and customers’ uses of our Website;
    8. protecting the security and integrity of our Website;
    9. complying with court orders and legal process, and to enforce our Terms of Use and this Statement; and
    10. any other legal, business or marketing purposes that are not inconsistent with the terms of this Statement.

    We may combine information we collect about you through the Website with other information about you that we receive from third-party sources.

  • D. How We Share Your Information with Third Parties.

    We may share the Personal Information we collect in connection with the Website with third parties, as described below:

    1. Service Providers

    We may share your Personal Information with our third-party distributors, vendors, suppliers and other service providers who provide services to us or on our behalf, such as operating and supporting the Website, performing marketing or consulting services, and assisting us with the preparation and mailing of our business and marketing communications and with processing and fulfillment functions.

    2. Third-Party Analytics Providers

    We may share your information and Personal Information with our advertising and analytics partners, such as Google Analytics. The privacy policy of these third party companies applies to their collection, use and disclosure of your information. These third parties may combine your information with the information of other consumers for purposes of conducting these studies and/or analytics. For more information about Google Analytics, including how to opt out, please go to:

    3. Our Affiliates

    We may share some or all of your information with our subsidiaries and corporate affiliates, joint venturers, or other companies that are or may become under common control with us. We will require these entities to comply with the terms of this Statement with regard to their use of your information.

    4. Transfer or Assignment in Connection with Business Transfers or Bankruptcy

    In the event of a merger, acquisition, reorganization, bankruptcy or other sale of all or a portion of our assets, any user information owned or controlled by us may be one of the assets transferred to third parties. We reserve the right, as part of this type of transaction, to transfer or assign your Personal Information and other information we have collected from users of the Website to third parties. Other than to the extent ordered by a bankruptcy or other court, or as otherwise agreed to by you, the use and disclosure of all transferred user information will be subject to this Statement. However, any information you submit or that is collected after this type of transfer may be subject to a new privacy policy adopted by the successor entity.

    5. Response to Subpoenas or Court Orders, or Protection of Our Rights

    We may disclose your information to government authorities or third parties if:

    1. you have given us permission to share your information;
    2. we are required to do so by law, or in response to a subpoena or court order;
    3. we believe in our sole discretion that disclosure is reasonably necessary to protect against fraud, or to protect our property or other rights, or those of other users of the Website, third parties, or the public at large; or
    4. we believe that you have abused the Website by engaging in conduct that violates applicable laws or the Mainspring Energy, Inc. Terms of Use.

    6. Aggregate Information

    We may share aggregate or de-identified information without restriction. While this information will not identify you personally, in some instances third parties may be able to combine this aggregate information with other data they have about you, or that they receive from other third parties, in a manner that allows them to identify you personally.

  • E. Your Choices

    We provide the opportunity to opt out of receiving communications from us and our partners at the point where we request information about you. In addition, you may unsubscribe or opt out of receiving communications from us by clicking the unsubscribe link on any email marketing communication you receive.

  • F. How We Protect Your Information

    We have implemented commercially reasonable measures designed to secure your Personal Information from unauthorized access, use, alteration and disclosure. However, the transmission of information via the Internet is not completely secure. You acknowledge that: (a) the limitations of the Internet are beyond our control; (b) the security, integrity and privacy of information and data exchanged between you and us cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party. Mainspring Energy, Inc. has no responsibility or liability for the security of information transmitted via the Internet.

  • G. Correcting/Updating Your Information

    You may have the right to access the Personal Information we collect about you. You may also have the right to correct any errors contained in that information. For details, please email us via our contact page.

  • H. No Use by Children

    The Website is not intended for users younger than 13. We do not knowingly collect contact information from children under the age of 13 without verifiable parental consent. If we become aware that a visitor under the age of 13 has submitted Personal Information without verifiable parental consent, we will remove his or her information from our files.

  • I. Use of Information Outside Your Country of Residence

    The Website is directed to users located in the United States. If you are located outside of the United States and choose to use the Website or provide your information to us, you should be aware that we may transfer your information to the United States and process it there. The privacy laws in the United States may not be as protective as those in your jurisdiction. Your consent to this Statement followed by your submission of information to us through or in connection with the Website represents your agreement to the transfer of your information to the United States.

  • J. Changes to This Privacy Statement

    We may change this Statement from time to time. If we decide to make a material change in this Statement, we will post it on this page. Your continued use of the Website after the posting of changes to this Statement will mean you accept these changes. In some cases, we may attempt to contact you through an email or other address you have provided, so we can give you choices about our using your information in a manner different from that stated at the time of collection. If we make any material changes in our privacy practices that affect your Personal Information that is already in our possession, we will apply those changes to that older information only with your consent or as otherwise allowed by law.

  • K. Contact Us

    If you have any questions about this Statement or our use of the information we collect from you in connection with the Website, email us via our contact page.