Legal
Privacy Policy
Last Updated: June 23, 2026
This Privacy Policy describes how Mainspring Energy, Inc. and its affiliates (“Mainspring,” “we,” or “us”) collect, use, disclose, and otherwise process personal information about you. Mainspring is a business-to-business (B2B) company that specializes in advanced, onsite power generation solutions to other companies (collectively, our “Business Customers”). We currently do not offer products or services directly to consumers acting in their personal or household capacities. This Privacy Policy applies to personal information we collect from our Business Customers or prospective Business Customers when you access or use our websites and other online products and services that link to this Privacy Policy (collectively, our “Services”) and when you otherwise interact with us, such as at events, through our customer support channels, or on social media. We may provide different or additional notices of our privacy practices for certain offerings, in which case those notices will supplement or replace the disclosures in this Privacy Policy.
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”) affords you certain additional privacy rights. If you are a California job applicant or employee, please refer to the Mainspring Privacy Policy: Employee and Applicant. If you are a European resident, please see the additional disclosure For Individuals in Europe below, and if you are a Canadian resident, please see the additional disclosure For Individuals in Canada below.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy. If we make material changes, we will provide you with additional notice (such as by adding emphasis to the change through italics or bolding the text). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.
Contents:
- Notice of Collection and Use of Information
- Disclosure of Information
- Analytics
- Data Retention
- Your Choices
- Additional Information for California Residents
- For Individuals in Europe
- For Individuals in Canada
- Contact Us
Notice of Collection and Use of Information
We collect and use your information in a variety of ways. We collect information you provide directly to us. For example, we collect information directly from you when you send us an email, fill out a form, or otherwise communicate with us directly. We also collect certain information from you or your device automatically when you interact with our Services such as activity or usage information. We use this information to provide you Services and for other business purposes. The types of information about you that you provide and that we collect automatically are listed below along with our uses of that information.
| Category of Personal Information | Use of Personal Information |
| Identifiers, including name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, phone number, email address, account name, company name. |
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| California Customer Records or similar information in states with applicable privacy laws, including a name, signature, business address, telephone number. | |
| Commercial information, including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | |
| Internet or other similar network activity information, including browsing history, search history, information regarding your interaction with the Services or ads, internet service provider, device ID, IP address, MAC address, cookie or other tracking information. |
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| Geolocation data, including approximate location based on IP address. |
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| Audio, including customer service call recording. |
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| Professional or employment-related information, including company name, job title or related information. |
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- We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
- In addition, we may use the above categories of information to create de-identified, anonymized, or aggregated information that no longer identifies or relates to a specific person. We use such de-identified, anonymized, or aggregated information in accordance with applicable law.
- We may also use the personal information listed above to comply with legal and financial obligations, to fulfill or meet the purpose for which you provided the information, and/or to carry out any other purpose described to you at the time the information was collected.
- Additionally, if you make a payment through our Services, we work with a third-party payment processor that collects and processes your payment information, and we do not directly handle your payment card information.
Information We Collect from Other Sources
We obtain information from other sources. For example, we may collect information from identity verification services, data brokers, advertising networks, data analytics providers, conference events, and mailing list providers. This information includes business contact information, such as your name, title, and email address.
Information We Derive
We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address.
Disclosure of Information
Mainspring discloses the following categories of Personal Information for the following business purposes to the categories of recipients listed below:
| Category of Personal Information | Categories of Recipients |
Identifiers. Internet or other similar network activity. Professional or employment-related information. | Service providers and contractors that perform services on our behalf or that assist us with our business purposes as described above, including web hosting and internet service providers, information technology, customer service, cloud service, data analytics, marketing and advertising service providers.
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| California Customer Records or similar information in states with applicable privacy laws. | Service providers and contractors that perform services on our behalf or that assist us with our business purposes as described above, including information technology, customer service, data analytics, marketing and advertising service providers. |
| Commercial information. | Service providers and contractors that perform services on our behalf or that assist us with our business purposes as described above, including payment processors and banks, web hosting and internet service providers, information technology, customer service, cloud service, data analytics, marketing and advertising service providers. |
| Geolocation data. | Service providers, web hosting and internet service providers, information technology, cloud service, data analytics, marketing and advertising, our affiliated entities. |
| Audio. | Service providers, web hosting and internet service providers, information technology, customer service, cloud service, data analytics, marketing and advertising. |
| Inferences drawn from other Personal Information. | Data analytics, marketing and advertising. |
In addition, we may disclose any of the categories of personal information listed above for the following purposes:
- We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
- We may disclose personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Mainspring, our users, the public, or others.
- We disclose personal information to our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
- We may disclose personal information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Personal information is disclosed between and among Mainspring and our current and future parents, affiliates, and subsidiaries and other companies under common control and ownership.
- We disclose personal information with your consent or at your direction.
We also use and disclose aggregated or de-identified information that cannot reasonably be used to identify you.
Analytics
We engage others to provide analytics services, and perform related services across the web and in mobile applications. To do this, Mainspring and these partners may use cookies, pixels, SDKs, and similar technologies to collect information about your use of our Services and other websites and mobile apps, including your device identifiers, IP address, web browser and mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, order information, items added to cart, and conversion information. This information is used to analyze and track data, determine the popularity of certain content, and better understand your activity.
Data Retention
We store personal information associated with your registered account for as long as your registered account remains active. If you close your registered account, we will delete personal information related to your registered account upon your request and/or in accordance with our Records Retention Policy. We store other personal information for as long as necessary to carry out the purposes for which we originally collected it and for other business purposes explained in this Privacy Policy.
Your Choices
Account Information
You can access, correct, and delete certain information stored within your Mainspring registered account at any time by logging in and navigating to the settings menu. If you need support, contact privacy@mainspringenergy.com.
Cookies and Similar Tracking Technologies
Mainspring uses cookies and similar tracking technologies, as described above. You can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect some of the functionality of our Services.
Communications Preferences
You may opt out of receiving promotional emails from Mainspring by following the instructions in those communications. If you opt out, we may still send you non-promotional emails, such as those about your registered account or orders.
Additional Information for California Residents
The CCPA provides those residing in California certain rights with respect to their personal information. Accordingly, if you reside in California, this section applies to you.
California Sales and Sharing of Personal Information
California law requires that we provide transparency about personal information we “sell” or “share.” “Sale,” for the purposes of the CCPA, broadly means scenarios in which we have disclosed personal information with partners in exchange for valuable consideration, while “sharing” means we have disclosed information to a third party for cross-context behavioral advertising. Mainspring discloses personal information, which includes identifiers, to our advertising and marketing partners to deliver ads targeted to your interest on other companies’ websites. Accordingly, Mainspring “shares” your personal information. In addition, the CCPA has been interpreted to deem this “sharing” to also be a form of “sale.” Accordingly, in the preceding twelve (12) months, Mainspring has “sold” or “shared” your personal information to or with third parties for cross-context behavioral advertising, such as targeting of advertising to you based on your personal information obtained from your activity across businesses, websites, apps, and services other than our Services. See Privacy Rights below to learn how to opt out of these activities.
We do not knowingly sell or share personal information about consumers under the age of 16.
Your Rights under the CCPA
Access, Correction, and Deletion
Subject to certain limitations, you have the right to (1) request to know more about and access your personal information, including in a portable format, (2) request deletion of your personal information, and (3) request correction of inaccurate personal information, and (4) opt out of any “sales” or “sharing” of your personal information that may be occurring or uses of your personal information for targeted advertising.
To request access, correction, or deletion of your personal information, contact us at privacy@mainspringenergy.com and include your name, contact information, and if you are requesting access, correction, deletion, and/or opt out of communications from us. If we need to further verify your request, we may do so by asking you to provide information related to your interactions with us. You can also opt out of sales, sharing, or targeted advertising by contacting us at privacy@mainspringenergy.com.
Nondiscrimination
You have the right not to be discriminated against for exercising any of your privacy rights.
Appeals
If we deny your request, you may appeal our decision by contacting us at privacy@mainspringenergy.com. If you have concerns about the result of an appeal, you may contact the attorney general in the state where you reside.
Authorized Agents
If you reside in California, you may also designate an authorized agent to submit an access, deletion, or correction request on your behalf. We may ask authorized agents to submit proof of their authority to make a request, such as a valid power of attorney or proof that they have signed permission from the consumer who is the subject of the request. In some cases, we may contact the individual who is the subject of the request to verify their own identity or confirm the authorized agent has permission to submit the request. If you are an authorized agent seeking to make an access, correction, or deletion request on behalf of a California resident, please contact us at privacy@mainspringenergy.com.
Do Not Track
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.
International Transfers
Mainspring is based in the United States, and we and our service providers process and store personal information on servers located in the United States and other countries. Whenever we make restricted international transfers of personal information, we take steps to ensure that your personal information receives an adequate level of protection (by putting in place appropriate safeguards, such as contractual clauses) or ensure that we can rely on an appropriate derogation under data protection laws.
For Individuals in Europe
If you are located in the European Economic Area (the “EEA”), the United Kingdom (“UK”), or Switzerland, the following specific provisions apply to our processing of your personal information.
Legal Basis for Processing
When we process your personal data as described above, we do so in reliance on the following lawful bases:
- To perform our responsibilities under our contract with you (e.g., communicating with you to provide the products and services you requested).
- When we have a legitimate interest in processing your personal data to operate our business or protect our interests (e.g., to provide, maintain, and improve our products and services, conduct data analytics, and communicate with you).
- To comply with our legal obligations (e.g., to maintain a record of your consents and track those who have opted out of marketing communications).
- When we have your consent to do so (e.g., when you opt in to receive marketing communications from us). When consent is the legal basis for our processing of your personal data, you may withdraw such consent at any time.
Data Subject Requests
You may have the right to access your personal information, to have your information rectified or deleted, and to restrict or object to the processing of your personal information. You also may have the right to receive, in a structured, commonly-used and machine-readable format, the personal information that you have provided to us about you, with your consent or based on a contract to which you are a party. You have the right to have this information transmitted to another company, where it is technically feasible. To exercise your rights, please contact us at privacy@mainspringenergy.com.
You also may lodge a complaint with the Data Protection Authority where you reside, if you have a concern about our processing of personal data that we are not able to resolve. Contact details for your Data Protection Authority can be found using the links below:
For individuals in the EEA: https://edpb.europa.eu/about-edpb/board/members_en
For individuals in the UK: https://ico.org.uk/global/contact-us/
For individuals in Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html
For Individuals in Canada
If you reside in Canada, this section applies to you.
Your Rights
You may exercise your rights to access and correct the personal information we hold about you by contacting us at privacy@mainspringenergy.com. By submitting personal information to us or our service providers, you consent to the collection, use, disclosure, and transfer of your personal information in accordance with this Privacy Notice and as permitted or required by law. You may withdraw your consent at any time by contacting us at privacy@mainspringenergy.com. If you withdraw your consent (or if you decide not to provide certain personal information), you acknowledge that we may not be able to provide you with certain products, services, or information.
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@mainspringenergy.com.